We’ve created EXCOOR as an international partnership after providing on-land tours and shore excursions in Scandinavia & Russia for more than 16 years. Working as separate agencies located in different countries we discovered some common fundamental problems on this field that we now address. Our international team of travel insiders is passionate with finding the best ways to solve a travelers dilemma. We’ve garnered enough experience to take pride in our customer service. Covering major Baltic capitals from St. Petersburg to Berlin, from classic tours to customized themed experiences, we have something for every traveler. We consider our customers to deserve not only a wide choice of tours by low rates but high tour quality as well. That’s a rare combination, but we deliver. Book with us, maximize your travel budget and enjoy unforgettable trip memories!
Payments & Cancellations
When you book a reservation for a product through the Website, Excoor collects your payment information and processes your payment. Excoor accepts the following credit cards: Mastercard, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. All transactions are secure and encrypted. 10% deposit is required to make a reservation, the balance is due upon arrival. Another option is full prepayment, please choose the most convenient method. Payment will be listed as EXCOOR on the credit or debit card statement.
Event, Attraction, Theater, Show or Coupon Ticket
These are non-refundable in all circumstances.
If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Excoor.com, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees. Please note for bookings made in Brazil, the tax IOF (Tax Upon Financial Operations, 6.38%) is not included in the final booking value and will be charged to the credit or debit card used to make the purchase.
Customer support provided by EXCOOR:
Phone: +1 4157041545
Dzelzavas iela 117, Vidzemes priekspilseta, Rīga, LV-1021, Latvia
6th floor Alberga Business Park, 02600 Espoo, Finland
Parnu mnt 141, 11314 Tallinn, Estonia
Sankt Eriksgatan 117, 113 43 Stockholm, Sweden
Friedrichstraße 94, 10117 Berlin, Germany
Blegdamsvej 6, 2200 Kobenhavn, Denmark
Avtor, Efimova3А/D St. Petersburg, 190031, Russia
Ohotny Ryad, 2, Москва, 109012, Moscow, Russia